Our Services

Refund Management and Disbursement Services

We provide comprehensive solutions and support to help you reach new heights.

Get the Complete Package for Managing your Refund Payments

Rebate Refund Disbursement Services helps Companies get a complete package to manage and maintain their outgoing refund payments based on set business rules. For real-time disbursements, you can send instructions to initiate a payment using our secure administration system or our Rebate’s application programming interface (API).

Get payments sent out through Paper Checks, Digital Checks, or ACH using preferred or existing file specifications.

  • You send the instruction file to Rebate through or secured administration system or automate through our API.
  • Rebate checks the file for errors and duplicate disbursement, as well as ensure it passes OFAC requirements.
  • Rebate sends out the money to the recipient.
  • You pull the response and adjustment files back through the same secure process as you would traditional payments activity.

MARKET CHALLENGE

Typically, using your employees to send payments to consumers costs more than one dollar per payment. These days, outsourcing your refund processing provides significant cost savings. Organizations can no longer justify sticking with the status quo when there is an easier, more cost-effective solution.

We have processed refunds for various industries, including:

  • Product refunds
  • Warranty refunds
  • Service contract refunds
  • Financial aid credit balance refunds
  • Federal aid disbursements
  • Colleges and University disbursements

INDUSTRY-LEADING FEATURES

  • Recipients get paid quickly and easily
  • Paper Check, Digital Check, and ACH(Automated Clearing House) payments
  • Payments clearing in real time

SECURE

  • Industry-leading security
  • Positive Pay security

INFORMATIVE

  • Eliminates operator/analyst keying and decision errors
  • Increases positive dispute case resolution rates
  • Reconciliation file delivery
  • Your staff can initiate payment refunds and re-issue payments

PRODUCT BENEFITS

  • Reduce costs by leveraging Rebate’s economies of scale to lower the cost of sending checks.
  • Increase payment insight by enabling you to efficiently administer the entire payment lifecycle, ensuring accurate and efficient credit and refund management.Increase accuracy and consistency: Offers a view into all electronic disbursement services with access to instant payment information and on-demand reporting from a web-based interface.
  • Improve customer service by releasing credits/refunds faster and provides customer service representatives access to real-time check copies to answer customer service inquiries.
  • Eliminate potential sources of error by automating reconciliation activities, connects to on-demand reports to protect against fraudulent activity and leverages Rebate technology to help uncover and eliminate payment errors.
  • Get a complete package to manage and maintain outgoing payments based on your business rules. For real-time disbursements, you can send instructions to initiate a payment using Rebates application programming interface (API). For check and ACH payments, Rebates Disbursement Services let you use preferred or existing file specifications.

SPEED AND ACCURACY MEANS IMPROVED CUSTOMER SERVICE

  • Rebates solution releases payments quicker
  • Consumers enjoy good service if they call since Rebate provides real- time reporting
  • Using a web-based tool, consumers service representatives can see check copies, whether the check has cleared and the clearing date
  • For check payments, representatives can take action, such as stop, stop and refund, and stop and re-issue
  • Consumers enjoy good service if they call since Rebate provides real- time reporting
  • Using a web-based tool, consumers service representatives can see check copies, whether the check has cleared and the clearing date
  • For check payments, representatives can take action, such as stop, stop and refund, and stop and re-issue.
  • You decide how the funds will be sent to the consumer — in real time using Digital Checks or ACH, or get paper checks sent out through the USPS – allowing you to manage how funds disburse.
  • Checks are printed by Rebate on an account owned by you — meaning you maintain ownership of the funds and manage the clearing of consumers’ checks.
  • Ease of use:
  • For Administrators: it offers powerful administrator tools for exceptions, reporting, research and more
  • For Payees: offers clear and transparent refund choices, robust communications, and simple to use online portals
  • Workload reduction: fully supported by expert refund customer service for every aspect of the process and provides comprehensive communication with recipients, every step of the way, reducing customer service calls
  • Improved control of the refund process with an easy to use secure administration portal that offers individualized access levels for administrators

BENEFITS OF OUTSOURCING YOUR REBATE AND REFUND MANAGEMENT TO REBATEFIRM:

  • Cost-effective rebate and refund processing services with reduced postage costs
  • Wide array of services that fulfills all your rebate requirements
  • Assist in Regular analysis of online data
  • Expert personnel and Best-in-class customer service
  • Heightened financial management system that reduces financial risks
  • Verify rebate, coupons and/or form orders as necessary
  • Manage all details from data entry to answering customer questions about your rebate
  • Freedom of choice of paper-based or web-based paperless rebate management systems
  • Efficiently Merge savings with suppliers and consumers
  • Customized / branded web portal for rebate processing
  • 24/7 online access by your customers to our systems
  • Fraud protection and rebate validation processing
  • Customer notification of rebate status
  • Quicker processing times and as-needed rebate fulfillment times
  • Improved customer satisfaction
  • Enhanced reporting to show successful results of your rebate program

Programs that are successful are often outsourced to maximize their return and gain consumer insight and data. It is easier for industries to hire third-party rebate processing companies such as Rebatefirm that understand the very complex, labor-intensive and require a high level of security. In short, rebate processing companies,  like Rebatefirm, are expected to handle the most complicated types of consumer rebate distribution processes.

IMAGINE A REFUND PROCESS THAT IS SIMPLE, COMPLIANT AND EASY TO USE!

Take the headaches and inefficiencies out of sending money to consumers. Part of Rebates comprehensive payout solutions, using Rebate improve customer service, reporting and security. Some of the nation’s largest corporations use Rebates electronic disbursement service for situations like credit card balance transfers, overpayment, the return of prepaid funds, refund of fees, insurance claims, loyalty rewards and more. Plus, with Rebates economies of scale, you save money on disbursements.

CONTACT US TODAY

Contact us today to get a demo and find out how we can help with your printing and mailing needs!

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